[ F r e q u e n t l y  A s k e d  Q u e s t i o n s ]

HELP Read loads text fine but appears to freeze when trying to read. Or everytime I try to read, I get a GPF!

Try deleting the provw.ini file in the Windows directory. This file will be recreated the next time HELP Read is run.

I've tried that and it still doesn't read!

Odds are that another program has installed a different version of the same speech engine. Re-install HELP Read after deleting the following files from your \Windows\System subdirectory:

1. EN11K8.DLL
2. FBV_EN.DIC
3. FBVNGN.EXE
4. FBVSPCH.DLL
5. FBVTIMER.DLL

HELP Read will re-create these files when you reinstall.

HELP Read launches my browser with the Literature Table Of Contents but won't download any files.

Most likely this is a problem between download.exe, the program which actually downloads files for HELP Read, and Winsock. Please ensure that Winsock.dll and all Internet-related files are in the dos path. You check this by making sure that the PATH= statement in autoexec.bat includes the directory containing Winsock. If this doesn't work, some users have reported that the problem dissappears when their Winsock.dll is copied into the HELP Read directory.

If you are using Netscape, make certain that HELP Read is correctly configued as a Helper App as instructed on the Download page. This feature WILL NOT WORK unless the BOK extension is associated with both HELP Read.exe and Application/BOK mime type.

Netscape users note: previously we instructed users to enter "Book Script" as MIME Type. Please change this setting this setting to "application".

If you are using Windows 3.1 or 3.11, make sure that the BOK file extension is associated with HELP Read.exe.

How do I create a document-specific phonetic dictionary?

Rename New.dic. Open the document. Choose Text, Unique Word List. Listen to the list of words, correcting the mispronounced words as necessary. The new New.dic contains phonetic corrections for names and jargon specific to your document and may be distributed with the document. The BOK scripting page shows how to create a script which loads the new dictionary and the document.

Does HELP Read work with Windows 95?

Yes. In fact, HELP Read was developed on a Windows 95-equiped PC.

Does HELP Read work with MS Explorer?

Yes. No special setup, a la Netscape, is required.

Are the any additional cooperating library sources for "BOK"?

If you have any etexts you would like to add to Literature Table Of Contents, let us know the file's title and url. The BOK scripting page describes how to create custom BOK scripts which control HELP Read.

Personal learning curves and Keystroke commands are always a problem. Is there a reference available for all basic key commands?

See HELP Read's Online Help Reference for a list of key shortcuts.

If I choose to include HELP Read links in my web pages as described in the Web Designers page, do I have to include them on all pages? Can I place one link on my home page and have it apply to all other pages? Are there any content restrictions relating to HELP Read and web pages?

The HELP Read links must be placed on each and every pages you want your browsers to listen to. Which pages receive the links is completly up to you. After all, they're your pages. That said, we'd recommend skipping the links on contents-related pages, pages that just link to other pages, since their reading is like listening to a shopping list. For an ezine, for example, you should add the HELP Read links to your chapter or feature pages.

Note: readers can listen to non-HELP Read-enabled pages. It's just easier for them if you add the links for one-click reading.

Since HELP Read is Freeware may I distribute it?

Yes, provided that the HELP Read files are unchanged and the distribution is non-commercial. If you'd like a customized version of HELP Read or wish to license the program, please contact Chris Hayden, President of Hawaii Education Literacy Project.

Will there be a Mac version of HELP Read?

Presently, no Mac version is in the works. We had only enough resources to product HELP Read for one platform. Since 95% of computers sold today run Windows, our choice was an easy one. However, we're hoping for a grant to fund Mac development of HELP Read.